FAQ

Have questions? We’ve got answers! Browse our FAQs below to find the information you need. If you don’t see your question here, feel free to reach out to us directly.
We offer a variety of eyewear, including sunglasses, blue light blockers, reading glasses, and prescription eyewear.
You can visit your optometrist for an eye exam, and they will provide you with your correct prescription. Alternatively, if you have an existing prescription, you can use that to place your order.

Yes, you can upload your prescription during the checkout process, and we’ll custom-make your glasses according to the provided details.

Blue light blocking lenses help reduce exposure to blue light from screens, which can help prevent eye strain and improve sleep.

Yes, all our sunglasses come with 100% UV protection to shield your eyes from harmful rays.

Yes, we offer a hassle-free return and exchange policy. Please check our return policy page for more details.

Pupillary Distance (PD) is the distance between your pupils, measured in millimeters. You can measure it at home using a ruler or refer to your prescription if it’s mentioned there.

Our frames are made from high-quality materials, including acetate, metal, and titanium, ensuring durability and comfort.

Yes, we offer various lens coatings, including anti-glare, scratch-resistant, and UV protection. You can select these options when customizing your lenses.

Processing times vary depending on the customization of your glasses. Typically, orders are processed within 3-5 business days, and shipping times depend on your location.

Yes, once your order has been shipped, you will receive a tracking number to follow the delivery status of your glasses.

Yes, we offer international shipping to many countries. Shipping rates and times will vary based on your location.

We recommend using a microfiber cloth and lens cleaner to clean your glasses. Avoid using paper towels or clothing, as these can scratch the lenses.

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options.

Yes, we offer a limited warranty on our eyewear. Please refer to our warranty page for more details.